Email Us
Query regarding an order placed on this website?
You can contact our lovely customer services team at: [email protected]
Product Complaints
If you'd like to submit a complaint about a Faith In Nature product, please email [email protected] with the full details of your experience and a member of our technical team will respond and investigate where needed.
Media enquiries
If you'd like to submit a media enquiry, request further information, are a blogger and would like to work with us, or if you require high resolution images, please email [email protected]
Trade accounts
If you’re a business and are interested in becoming part of the Faith family, then we’d love to hear from you. If you´d like to open a trade account through this website then visit our Trades Account page
Call Us
Want to speak to us about an order placed on this website?
Give us a call us on 0203 823 6629 Monday to Friday between 2:30pm and 4:30pm.
(If you calling from outside the UK then dial +44 203 823 6629)
Want to speak to us about a trade or media enquiry or contact us regarding a business matter?
Please give us a call on +44 161 724 4016
Returns
Please fill in our online Returns Form and we´ll email you your free returns label.
Alternatively you can send an email to [email protected] or you can call us with your order number and reason for return and we´ll raise a free returns label.For full details of our returns and refund policy please see here.
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Faith in Nature Ltd is a company registered in Scotland under company number 68493 and our registered office is at: 4th Floor, 115 George Street, Edinburgh,EH2 4JN.
For all trade correspondence please use our main trading address: Faith House, James Street, Radcliffe, Manchester M26 1LN.
This website is operated on our behalf by Big Green Smile Ltd a UK registered company under number 05730015.
Telephone number: +44 203 823 6629 (Mon-Fri 2:30-4:30).