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Privacy Policy

The Data Protection Act
Under the terms of the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. It will not be disclosed to other organisations unless you give explicit permission, or there is a legal obligation to do so.

What information do we collect?
Depending on which site facilities you use, we collect several different types of information:
  • Website usage information - see below.
  • Information that you provide for specific purposes e.g. email addresses, publication mailing address, and contact information.
  • Transitory information - that you provide to enable us to give you appropriate information eg typing your postcode into the "find contacts" search box.
  • Stored information - that you provide to enable you to logon and reuse site facilities such as subscription to email alerts and the regulation checklist.
We use industry-standard SSL encryption software when processing sensitive information such as usernames and passwords, to safeguard your data. We keep to strict security standards to prevent any unauthorised access to your details.

Website usage information
We collect Website usage information
  • to help us assess the effectiveness of marketing campaigns
  • to help us improve the usage of the website
  • to improve the design of the website and make it more usable for you.
>We collect website usage from a number of sources:
  • Our web server.
  • URLs passed to us when you enter our site.
  • "Tags" placed in web pages that run a small piece of javascript (sometimes also a java applet) on your machine and send information to us or our contract partners (see below for more on javascript and java applets).
  • Some data entered by you on forms on the website, but none in a form that can be traced back to an individual. In web usage information, postcodes are used to measure regional demographics, but are truncated to exclude the last two characters so that they are not traceable back to you.
  • A selection of Internet Service Providers.
  • A selection of Search Engine Companies.
In all cases, website usage information excludes any information that can be traced back to you, so is non-personal in the meaning of the Data Protection Act.

IP Addresses
We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Javascript
We use javascript, a simple web scripting language, for interaction with users. We also employ it to collect anonymous web usage information for the purposes described above. Javascript can be used to launch java applets.

Java applets
We may use java applets, which are small programs, to collect anonymous web usage information for the purposes described above. You can disable this technology by turning off java support in your browser, with no ill effect on your use of the website.

Information collected from our website via any of the mechanisms described above is processed solely for the purposes of Faith Products Limited, and is used solely for the purposes of improving the quality of the website and reporting general statistical information. None of the information above can be related to an individual user of the website.

Personal information
In some cases, we do use personal information about you, but only information that you provide. There are two types of personal information that we use; transitory information which is used briefly for a specific purpose, and stored information (which is kept for future visits).

Transitory information
You will be asked for contact details when you use any of the following site facilities:
  • Email this page - in this case, the email address you type is not retained by us.
  • Feedback - the purpose of this is to enable you to give us comments or raise issues about the website. You are asked to give an email address only if you want a reply. This address is forwarded with your feedback and is not retained on the website.
  • Contact Faith Products Limited - you will be asked for contact information . The telephone area code may be used for web usage (demographic) information.

Stored information
Your personal storage area is called My Account, which you create by providing a username, password and email address. This makes it easier to use some of the facilities on the website, such as subscribing to receive notification of updates to areas of interest to you on our website, by storing the relevant selections you have made. You can change your stored information at any time. To do this, log in by choosing Change My Details. Your stored information is not shared with other parties. The truncated postcode may be used for web usage (demographic) information. The telephone area code may be used for web usage (demographic) information.

Linking to other websites
The Faith Products Limited website contains links to many other websites. None of the personal information described above is passed to any of these organisations. Anonymous visit or session information may be passed to other websites for the web usage information purposes described above. None of this information can be related to an individual user of the website.

This privacy policy applies only to our website. Faith Products Limited is not responsible for the privacy practices within any other websites. You should always be aware of this when you leave the Faith Products Limited website and we encourage you to read the privacy statement on any other website which collects personal information.

Right to request information
You have a right to request a copy of any personal data held by the Faith Products Limited at any time, in order to check its accuracy. If you wish to do this, please write (explaining that your interest is in personal data maintained by Faith Products Limited) to:

Faith Products Ltd,
Faith House,
25 James St,
Radcliffe,
Manchester,
UK,
M26 1LN