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Easy
Payment
Payments can be made by most major credit and debit cards.
Availability
Items shown are available subject to stock. Faith Products reserves the
right to alter prices and delete product lines without prior notice.
Delivery Times
Orders placed with a credit/debit card will normally be dispatched within
48 hours subject to availability. Delivery by our carrier is normally
up to 3 working days thereafter, depending upon the area delivered to
in the U.K. For orders abroad, delivery times fall within the Post Office
remit.
Please Note: Due to an unprecedented
demand for certain products of ours, your valued order is, unfortunately subject to a short
delay. We are endeavouring to dispatch all orders in the shortest time possible and apologise
for any inconvenience you may have been caused.
Lost &
Missing Deliveries
If you believe the delivery is severely overdue, please send our Customer
Services an e-mail at info@faithinnature.co.uk
and we will take appropriate action, or call 0161 724 4016 or +44 161 724 4016 for non-UK residents.
Warranty
All products are covered by a full one-year warranty, covering the cost
of replacement product as a result of a manufacturing defect. Any product
replaced under warranty is warranted to be free from manufacturing defects
until expiry of the original product warranty. This warranty is in addition
to and does not affect your statutory rights as a consumer.
Returns
If for any reason an item is unacceptable you may return it for a full
refund within 14 days, provided the item is in as-new condition and has
not been used.
To do this simply call on +44 161 724 4016 or e-mail info@faithinnature.co.uk,
and tell them your order number, address and the items that you wish to
return. It is your responsibility to post the package back to Faith Products.
Once it is received, your account will then be credited for the full purchase
price of the returned items. For your protection we recommend that you
use a recorded-delivery service.
The returns policy does not affect your statutory rights.
Please note: We will send you an e-mail to let you know when we have processed
your return.
Data Protection
Further offers, which may be of interest, may be sent to you by other
selected companies within the group. If you do not wish to receive such
offers please e-mail or telephone +44 161 724 4016.
Law
Sale of goods is subject to English Law including all your statutory rights
as a consumer.
Product Descriptions
Every care has been taken to ensure those product descriptions and specifications
are accurate. However, you may experience marginal variations in colour
from what appears on your PC screen.
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